by Lucille Rains
Scene I
It was unusual for anyone to shop for a piano on a Friday night, much less expect to have it delivered and tuned that same night, but this was a special occasion. Istvan (pronounced ISHT-von) was getting married over the weekend, and he wanted to surprise his bride. He looked at the beautiful, high-polish ebony Kawai console that I had for sale in my home/shop and, in his thick Hungarian accent, said, “LOO-sil, I like, but must have valnut.”
In my life I have bought two pianos. With my virgin purchase, I acquiesced to an arranged marriage of sorts, and ended up with a piano that I liked but did not adore. Five years later, fate presented me with a second chance to seek my true piano match. My first piano-shopping experience began not long after my 40th birthday, when my husband, David, enrolled himself and our preschooler, Cal, in father-and-son beginner piano lessons. David wanted to buy an upright; I suggested that we start with an economical electronic keyboard.
Over the many months I searched for a piano—and the years I struggled to reclaim the sound of the piano I eventually bought—I made a challenging discovery: the piano is not just a machine. It is a living, breathing entity. It has a soul, a personality, and how it presents itself to us, how it responds to us on any particular day, changes. In fact, pianos are constantly changing. The room warms up and they go flat. The air becomes dry and they sound brittle, and in humid weather they get cotton-mouthed. Since I was in search of a very particular sort of sound personality, this discovery was disconcerting and frustrating for me. But it was also intriguing.
Blake and I were talking over your note inviting us to write about an interesting piano sale. During its 106 years, Cooper Music has had thousands of customers, many of them famous — from John Phillip Sousa to Elton John. Blake and I agreed, however, that the most interesting story is about a customer we did not sell a piano to.