Pianos are unique among consumer goods in the extent to which deciding whether or not to purchase a particular instrument combines hardheaded choices about price and features with emotional responses involving art and passion. For many, buying a piano is more like finding a marriage partner than like buying a refrigerator or washing machine. Selling a piano, too, has its special challenges and fulfillments: satisfying the famous client, the donated instrument that helped launch a career, the sharing of a touching moment involving the importance of a piano in a customer’s life.
In Piano-Buying Stories, we bring together tales, from both consumers and retailers, of their experiences in buying or selling pianos that were somehow unusual, surprising, touching, or instructive—or all of these at once. We invite the submission of additional stories; please see our submission guidelines.—L.F.